Preliminary version
Privacy policy
Last updated: September 28, 2026
This is a translation. If it differs from the Spanish version, the Spanish version prevails.
1. Who processes your data
It depends on who you are. If you are a Trainer or you visit alenta.fit, the controller is Alenta, based in the Dominican Republic. Full legal details will be published here soon. If you use a Trainer’s app, the controller of your data is your Trainer; Alenta processes it on their behalf, as processor.
2. What data we process
Trainers: name, contact details, Instagram, billing details, brand details and platform usage.
Visitors who request a demo: name, Instagram, WhatsApp, number of clients and the type of service they are looking for.
A Trainer’s Clients: name, contact details, age, goals, logged workouts, weight, measurements, progress photos, food preferences, messages, voice notes, photos shared in chat and payment receipts.
3. Health data
Weight, measurements, progress photos and information about injuries, conditions or diet are health data, which the law gives special protection. We only process them if the Client gives express written consent when signing up in the app, in a step separate from accepting the terms. The Client can withdraw it at any time, although that may prevent the use of some features.
4. What we use it for
To provide the service: showing plans, logging progress, sending messages and notifications, verifying payments and generating reports. To provide support and keep things secure. With Trainer and visitor data, also for billing and to contact you about Alenta if you asked us to. We do not sell personal data.
5. Artificial intelligence
To generate drafts of routines and meal plans, food images and progress summaries, we send Anthropic and OpenAI the necessary data from the Client’s profile. We send only what is needed and, when possible, without name or contact details. Under their business terms, these providers do not use that data to train their models. No result reaches the Client without the Trainer reviewing it.
6. Who we share it with
With providers that help us deliver the service and are bound to protect it: hosting and database, notification delivery and artificial intelligence (Anthropic and OpenAI). The full list of providers will be published soon. With authorities, only when the law requires it. A Client’s data is only visible to their Trainer.
7. Data outside the Dominican Republic
Some of these providers store or process data in other countries, such as the United States. By accepting this policy, the data subject consents to that transfer, which is made with equivalent security measures.
8. How long we keep it
For as long as the account is active. If a Trainer ends their subscription, we delete the data of their account and their Clients, except for anything the law requires us to keep. A Client can ask their Trainer to delete their data at any time.
9. Security
We use encryption in transit and at rest, and per-account access control. If an incident affects your data, we will notify the Trainer and those affected without delay.
10. Minors
The app is not aimed at anyone under 18. If a Trainer works with minors, they must obtain consent from the minor’s parent or guardian before inviting them.
11. Your rights
You can access, correct or delete your data, or object to its use, free of charge, under Dominican Law 172-13. If you are a Trainer’s Client, you can exercise these rights with your Trainer or write to us and we will pass your request on. We reply as soon as possible. You can also go to court through a habeas data action.
12. Cookies
alenta.fit does not use advertising cookies or analytics tools. Fonts are served from our own server, with no third parties. If this changes, we will update it here.
13. Changes
If we change this policy, we will let you know through the app or by email before the change takes effect.
14. Contact
Write to us at [email protected] or on Instagram, @alenta.app.